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1000’s of consumers overcharged on energy bills by Shell Energy – how much is refund? | Personal Finance | Finance


Savings expert, Nick Drewe, from online discounts group WeThrift, encouraged Britons to make sure that they understand how their energy tariff works in order that they know much they’re spending.

He said: “Whilst there are sometimes plenty of terms and conditions to read, attempting to grasp the data related to your energy tariff and household consumption could assist you to keep the prices of your bills down.

“The private projection on the bill is the quantity your household is anticipated to spend over the following 12 months, and the tariff comparison rate figure helps you understand how much you’re spending per kilowatt hour of gas and electricity.

“Knowing this information will make it easier when comparing energy deals for those who are planning to modify to a less expensive one, or assist you to monitor your current energy consumption.”

Neil Lawrence, director of Retail at Ofgem, said the regulator expects suppliers to stick to its terms of contract with customers.

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