6 C
New York

BA trials biometric tech enabling customers to maneuver through airport without showing their passports

Published:

British Airways trials biometric tech at Heathrow that permits customers to travel through the airport ‘smartly’… without showing their passports

  • Pre-flight, customers scan their face, passport and boarding pass on their device
  • Once they arrive on the airport, Smart Bio-Pod cameras confirm their identity 
  • This implies passports don’t should be shown until the destination is reached

British Airways has grow to be the primary UK airline to trial using biometric technology for international flights, enabling customers participating within the trial to travel through the airport ‘smartly’ without having to indicate their passport.

Customers who join to participate within the airline’s trial from London Heathrow Terminal 5 can be invited to scan their face, passport and boarding pass on their smartphone or tablet ahead of travel, with this information ‘kept secure and secure’.

BA explained that when trial participants arrive on the airport, ‘Smart Bio-Pod cameras’ confirm their identity in under three seconds, allowing them to maintain their passports safely of their pockets until they reach their destination.

British Airways has grow to be the primary UK airline to trial using biometric technology for international flights, enabling customers participating within the trial to travel through the airport ‘smartly’ without having to indicate their passport

David Breeze, Operations Transformation Manager for British Airways, said: ‘Not only is that this the primary time that our customers have been in a position to register their biometric information at home, however it’s the primary time they will use it for British Airways’ international flights.

‘It is a secure and efficient tool that makes for a wiser and smoother airport experience, which can reduce the time it takes us to board aircraft.

‘The great thing about this technology is that it also frees our people as much as take care of more complex customer enquiries and deliver the most effective possible customer support.’

The trial, using technology supplied by Amadeus Biometric Solutions, will run for six months on British Airways flights to Malaga, Spain.

Select customers travelling from T5 are being invited to volunteer and people opting in will receive a confirmation email regarding their participation three days ahead of their flight.

Customers who sign up to take part in BA's trial from Heathrow Terminal 5 will be invited to scan their face, passport and boarding pass on their smartphone or tablet ahead of travel, with this information ‘kept safe and secure’. BA explained that when trial participants arrive at the airport, ‘Smart Bio-Pod cameras’ verify their identity in under three seconds

Customers who join to participate in BA’s trial from Heathrow Terminal 5 can be invited to scan their face, passport and boarding pass on their smartphone or tablet ahead of travel, with this information ‘kept secure and secure’. BA explained that when trial participants arrive on the airport, ‘Smart Bio-Pod cameras’ confirm their identity in under three seconds

David Breeze, Operations Transformation Manager for British Airways, said: ‘Not only is this the first time that our customers have been able to register their biometric information at home, but it’s the first time they can use it for British Airways’ international flights'

 David Breeze, Operations Transformation Manager for British Airways, said: ‘Not only is that this the primary time that our customers have been in a position to register their biometric information at home, however it’s the primary time they will use it for British Airways’ international flights’

Customers who opt in can be invited to utilize the fast-track security lane and can receive complimentary priority boarding.

Participants are still required to hold their passport and show it after they reach their destination airport.

If the trial is successful, it’s expected to be prolonged to more international flights.

It follows the introduction of automated biometric technology on British Airways’ domestic flights in 2017, when the carrier became the primary UK airline to introduce the technology, which records customers’ facial scans at security and matches it to them on the boarding gate. 

Commercial

sportinbits@gmail.com
sportinbits@gmail.comhttps://sportinbits.com
Get the latest Sports Updates (Soccer, NBA, NFL, Hockey, Racing, etc.) and Breaking News From the United States, United Kingdom, and all around the world.

Related articles

spot_img

Recent articles

spot_img