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Barclays down: App not working as customers struggle to get online


In case you try and failing to access your Barclays account online this morning you aren’t alone. It appears the UK bank is having some technical issues with hundreds complaining that they cannot view vital services via the favored smartphone app. The gremlins appear to have begun at around 11am with users seeing a message that reads “Sorry were cannot log you in right away” after they try and access the appliance – the outage remains to be ongoing.

Down Detector, which monitors issues internationally, is currently showing over 1,000 reports of Barclays being down so that is clearly a major problem. Speaking on the Down Detector forum, one user confirmed: “Barclays is down error message 00003 and says can’t log you in right away.”

Many users have also taken to Twitter to complain concerning the problems.

One user named Stephen said: “@Barclays what’s happening with the app. I cannot login.” Whilst one other unhappy customer, called Debbie, tweeted: “@Barclays – app and online banking seem like down. Are you able to advise?”

Barclays has now confirmed that it’s having problems with its app. In a post on its service status page, the bank said: “We’re sorry if you happen to’re having trouble logging into your app – we’re working to repair this.”

There isn’t any word on when a fix might be released but hopefully things might be back up and running soon.


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