Chipotle has nixed a “menu hack” that allowed customers to get a burrito for $3 after the trick reportedly drew complaints from employees.
The hack, which went viral on TikTok and other social media platforms, revealed customers could order a single taco through Chipotle’s online system with all available free toppings on the side. By combining the ingredients with a plain tortilla, customers can create a burrito that will otherwise cost rather more than $3.
Chipotle executives learned of the hack and informed store managers this week that the flexibility to order a single taco online can be taken down “until further notice,” in line with an email obtained by Insider.
An organization representative later confirmed that customers are “currently unable to order a single taco from our online ordering systems.”
“While now we have long embraced customizations and even released our own hack menu, the present social media trend is leading to a poor experience for our food, our employees and our customers waiting for orders,” Chief Corporate Affairs Officer Laurie Schalow told the outlet in an announcement.
The Post has reached out to Chipotle for further comment on the situation.
Some employees reportedly said the $3 burrito trend slowed down production.Bloomberg via Getty Images
Insider said it spoke to 5 Chipotle employees in five states, all of whom described the menu hack as an obstacle that slowed down production and wasted an excessive amount of plastic. One Latest York-based employee said fulfilling the “$3 burrito” orders was “beyond annoying and disruptive.”
A Chipotle manager in Ohio lamented the incontrovertible fact that customers “would get aggressive after we put the correct taco-sized portions within the cups.”
Chipotle blocked the flexibility to order a single taco online.Bloomberg via Getty Images
“It was horribly obvious what [customers using the hack] were attempting to do and it was just annoying for everybody trying to only do their jobs,” the employee added.
Menu hacks are nothing latest at Chipotle and other fast food chains as customers try to secure bargains. One other version of the “hack” directed customers to order a tortilla with beans and cheese to get a “burrito” that cost just $2.36.
Chipotle and other fast food chains are contending with labor shortages.Bloomberg via Getty Images
Meanwhile, firms across various industries are still within the midst of labor shortages and provide chain issues which have made operations harder during the last yr.
Earlier this week, a viral TikTok showed a customer who became so impatient concerning the wait for her food at a Chipotle in Florida that she jumped behind the counter and started working the money register.