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Fines for corporations after people ‘aggressively pestered’ with cold calls


4 corporations have been fined a complete of £370,000 after flouting data laws to “aggressively pester” individuals with tons of of hundreds of nuisance phone calls.

In keeping with the Information Commissioner’s Office (ICO), the businesses were motivated “solely” by profit as they attempted to sell home insulation to those that had opted out of selling calls.

Andy Curry, the watchdog’s investigations head, said the practice had left vulnerable people, including the terminally sick, “distressed, upset, nervous and inconvenienced”.

All those that complained to the ICO were registered with the Telephone Preference Service (TPS), a statutory register of people that have said they are not looking for to receive calls.

Posh Windows UK Limited, which is predicated in Stoke-on-Trent, made 461,062 calls to those registered with the TPS between August 2020 and April 2021.

The corporate, which was fined £150,000, told the ICO that it complied with marketing laws, but its responses were deemed “vague, evasive and contradictory”.

Eco Spray Insulations Limited from Eastleigh, Hampshire, made 178,190 calls without screening against the TPS register and was fined £100,000.

Euroseal Windows Limited, based in Newcastle-under-Lyme, made 169,830 calls in 2020.

Having “deliberately made the calls to generate income”, it was handed an £80,000 penalty and an enforcement notice.

Green Logic UK Ltd from Derby, which made 11,825 calls in 2020, was also given an enforcement notice plus a £40,000 high-quality.

Together with failing to interact with the ICO, its calls were found to be “misleading and chronic, and all made for financial gain”.

Mr Curry said: “The complaints we received showed that individuals were distressed, upset, nervous and inconvenienced by the calls.

“For people to feel this fashion, in their very own homes where they need to feel secure, is unacceptable.

“These corporations all aggressively pestered people, including some vulnerable individuals, forcibly attempting to make them buy products that they didn’t need or want.

“The entire calls were driven solely by the businesses’ want to make financial gain.”

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