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Manchester Airport plagued with long queues and wait for luggage | Travel News | Travel


Travellers have reported long queues on the check-in desk and security, in addition to long waits for luggage. One customer described the situation as ‘hell on earth’, reports Manchester Evening News.

Martin Daniels tweeted an image of a queue for check-in and said he didn’t ‘think he would make his flight’.

Bryan Elwick also posted a video of a crowded check-in hall and said the queue ‘was almost right down to the railway station’.

At around 5.20am, Marion Wolstenholme tweeted: “Chaos @manairport this morning. Almost 2 hours queuing to drop off case & still no end in sight. Really really poor @easyJet. No organisation, no communication. Upset, anxious & frustrated queues of shoppers.”

Ozzy Hamid described the situation as ‘carnage’ in a tweet posted at around 6am.

He wrote: “Absolute carnage once more at @manairport. Security queues and no staff to assist, flight leaves in 40 minutes.”

Mhari Oakes said at around 6.15am: “Hell on earth this morning @manairport – avoid it just like the plague!!! Everyone missing flights despite getting there 3 hours before departure. Absolute and complete chaos. No check-in staff.”

At 5.15am, Sarah Thompson said: “T2 Manchester Airport security lanes are long. 40 minutes and counting. Definitely need a 3-hour check-in this time of day @manairport.”

Kev Lowes tweeted an image of an enormous queue at around 6.30am and said: “@manairport 2 hours to get through bag drop and security at T2 ( and only because we were ushered through because it was final call for a 0650 flight ) Staff great.

“Organisation an absolute shambles and beyond a joke. Worst pre-flight experience I actually have ever had.”

Adam Thomas said he waited 4 hours for luggage to return through in arrivals. He tweeted pictures of passengers sitting on the ground as they waited this morning.

This follows weeks of issues for travellers on the airport brought on by staff shortages.

Bosses have said the hub is ‘on the road to recovery’, though passengers are still being asked to reach three hours before their flight.

Last weekend, a spokesperson for the airport apologised to passengers facing long waits in baggage reclaim.

“After a really damaging two years, our whole operation is facing resourcing challenges at present, including lots of the third parties operating on our site, reminiscent of baggage handling agents”, the statement said.

“We and our partners, including airlines and baggage handling agents, are actively recruiting for lots of of roles and within the meantime, we’ll proceed to work together to make sure processes are running as efficiently as they’ll, and to mitigate staffing challenges so far as possible.”

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