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Money-saving secret your cable and web provider doesn’t want you to know


Mother and daughter sitting on sofa watching television, back view (iStock)

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For those who’re heading off for a protracted trip, spending time in a seasonal home, or otherwise away, here’s a wise technique to get monetary savings: Pause your cable and web. Yes, you possibly can do that and keep lots of your service’s perks. 

Here’s why canceling isn’t your only option 

Once you’re happening an prolonged trip, there’s no reason to pay for web service back home. You would possibly think canceling and reactivating is the technique to go. That’s a nasty idea. 

  • You’ll often face a cancellation fee.
  • Canceling your service is frustrating and takes time. You’ll likely be bombarded with questions on why you’re canceling and offers to maintain you. And when you’re through with the whole lot, you’ll should take time to return equipment to your provider.
  • You’ll often pay an activation fee to reactivate your previous service or join with a latest one.
  • Resuming service takes time, too. You’ll need to establish your plan, payment, and equipment.

The excellent news is many ISPs and cable/satellite providers will let you pause your service, which is far more convenient. 

Below I gathered info on among the biggest providers within the country. For those who don’t see yours, check its website or give them a call.  

Young friends relaxing on living room sofa and watching film on TV

Young friends relaxing on lounge sofa and watching film on TV

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Comcast Xfinity 

Xfinity’s Seasonal Convenience Plan allows you to put your TV, web, and voice services on hold when you’re away. You retain your equipment, phone number, and Comcast.net email address, which you possibly can still access in the course of the hold. 

For those who upgrade to Seasonal Web Access, you’ll still have the option to regulate your smart devices at home when you’re away, too. There’s no reconnection charge, and also you won’t need a service call while you return.  

Xfinity charges $8 monthly to pause your TV, web, or voice services. If you need to keep your web, it’s $29.95 for Seasonal Web Access. The period of time you possibly can activate the Seasonal Convenience Plan varies by region, from three to nine months. 

Travel pro tip: Learn how to skip the road on the airport totally free 

Charter Spectrum 

For those who use Spectrum, use the Seasonal Status choice to put TV, web, and voice services on hold for a monthly fee. You’ll be able to do that for 2 to nine months.  

You retain your phone number, email address, voicemail, Spectrum receiver, and other TV, web, or voice equipment. You may still have the option to access your Spectrum.net account to pay your bill online and check email, voicemail, and account status — but you will not have access to the web at some point of your Seasonal Status. Your services will resume and not using a technician visit while you get back home. 

You’ll must either provide a forwarding address for billing purposes or enroll in AutoPay to enroll in Seasonal Status. You’ll be able to place your account in Seasonal Status once every 12 months.  

RELATED: 10 best travel apps to plan your next adventure 


Cox’s Seasonal Program means that you can pause your services and keep all of your equipment starting at $9.99 a month. There is no reconnection fee or tech visit obligatory to get you up and running again like the opposite options. 

You’ll be able to pause your services for at least 30 days and a maximum of nine consecutive months. You’ll be able to plan as much as two holds per 12 months, with a 30-day break between pauses. 


AT&T’s Vacation Hold allows you to pause your web, phone, or U-verse TV service. For those who put all three on hold, you’ll still have access to your email IDs to make use of AT&T’s Wi-Fi network when you’re away. You’ll keep your number and may receive calls and access voicemail. 

AT&T charges $7 monthly for every service you set on hold. You should use Vacation Hold twice per 12 months for 2 to nine months. 

FILE - In this Oct. 24, 2016, file photo, the AT&T logo is positioned above one of its retail stores in New York.

FILE – On this Oct. 24, 2016, file photo, the AT&T logo is positioned above considered one of its retail stores in Latest York.
(Copyright 2016 The Associated Press. All rights reserved.)

A crucial security warning 

If you’ve got a house security camera or other connected monitoring devices at home, ensure that you possibly can still access them before putting your account on hold. Some plans have this selection while others don’t. Check along with your ISP to make sure your own home is protected when you’re away. 

Hitting the road? Listed here are smart steps to guard your own home from intruders

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Hearken to the podcast here or wherever you get your podcasts. Just seek for my last name, “Komando.” 

What digital lifestyle questions do you’ve got? Call Kim’s national radio show and tap or click here to search out it in your local radio station. You’ll be able to take heed to or watch The Kim Komando Show in your phone, tablet, television, or computer. Or tap or click here for Kim’s free podcasts. 

Copyright 2022, WestStar Multimedia Entertainment. All rights reserved. By clicking the shopping links, you’re supporting my research. As an Amazon Associate, I earn a small commission from qualifying purchases. I only recommend products I feel in. 

Find out about all the newest technology on The Kim Komando Show, the nation’s largest weekend radio talk show. Kim takes calls and dispenses advice on today’s digital lifestyle, from smartphones and tablets to online privacy and data hacks. For her day by day suggestions, free newsletters, and more, visit her website at Komando.com. 

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