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One Medical users vow to cancel memberships over $3.9B Amazon deal

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Subscribers to the health care app One Medical vowed to cancel their memberships on Friday after it was announced that the startup dubbed “the Netflix of primary care” could be bought by Amazon for $3.9 billion.

Indignant One Medical subscribers said they were ditching the service due to concerns that the Seattle-based e-commerce giant would get their hands on their private data.

“I’m going to wish an explainer and explicit contract around what data Amazon will/is not going to have access to from One Medical,” tweeted Teri Hoffman.

“This appears like an enormous yikes from a privacy standpoint. Love One Medical, but I’m probably out…”

A Twitter user with the handle @dantelives13 tweeted: “Time to cancel my one medical membership.”

Zach Cole tweeted: “Nooooooooooo!!!! Now I gotta cancel One Medical. Recs for other non-Amazon alternatives?”

One Medical is a San Francisco-based startup that provides 24/7 telehealth services and same- and next-day doctor appointments.Getty Images

One other Twitter user wrote: “Amazon acquiring One Medical and now I gotta cancel my s–t.”

One Twitter user posted a screenshot of them canceling their membership from One Medical.

The multi-billion dollar acquisition also didn’t sit well with Sen. Bernie Sanders (I-Vt.), a frequent critic of multinational corporations and a proponent of universal healthcare.

The function of a rational health care system is to offer quality care to all in a cheap way, not make billionaires like Jeff Bezos even richer.  At a time of growing concentration of ownership, the Justice Department must deny Amazon’s acquisition of One Medical. https://t.co/ekpJdTbf2N

— Bernie Sanders (@SenSanders) July 21, 2022

The previous presidential candidate urged the Biden administration to intervene and block the deal.

“The function of a rational health care system is to offer quality care to all in a cheap way, not make billionaires like Jeff Bezos even richer,” Sanders tweeted.

“At a time of growing concentration of ownership, the Justice Department must deny Amazon’s acquisition of One Medical.”

Amazon collects data on consumers through its Alexa voice assistant, its e-commerce marketplace, Kindle e-readers, Audible audiobooks, its video and music platforms, home-security cameras and fitness trackers, in accordance with Reuters.

News of the acquisition prompted One Medical subscribers to cancel their memberships.News of the acquisition prompted One Medical subscribers to cancel their memberships.Twitter

Amazon's gathering of private user data fueled skepticism about the acquisition.Amazon’s gathering of personal user data fueled skepticism in regards to the acquisition.Twitter

Amazon has denied that it plans to make use of One Medical subscriber data.Amazon has denied that it plans to utilize One Medical subscriber data.Twitter

Twitter user Zach Cole asked others for “non-Amazon alternatives.”Twitter

Alexa-enabled devices make recordings inside people’s homes, and Ring security cameras capture every visitor.

But an Amazon spokesperson told The Post that there was no risk to One Medical subscribers’ user data because of this of the announced merger.

“As required by law, Amazon won’t ever share One Medical customers’ personal health information outside of One Medical for promoting or marketing purposes of other Amazon services without clear permission from the client,” the spokesperson said.

Amazon's acquisition of One Medical deepens its footprint in the healthcare market.Amazon’s acquisition of One Medical deepens its footprint within the healthcare market.Getty Images

“Should the deal close, One Medical customers’ HIPAA Protected Health Information will likely be handled individually from all other Amazon businesses, as required by law.”

But experts say that Amazon can have a tough time convincing skeptics.

“People don’t want their private medical data ripped off by big tech they usually suddenly experience Alexa selling them on ways to heal deeply personal ailments or worse third parties have their anonymized records and trail them via targeting across the net,” Eric Schiffer, the CEO of personal equity firm The Patriarch Organization, told The Post.

“Privacy in healthcare in crucial to consumers and Big tech entering healthcare scares those that it could go boom.”

Schiffer added: “The truth is Amazon would absolutely abide by HIPA requirements but that doesn’t mean consumers will consider it.”

One Medical is a San Francisco-based startup which offers a subscription app where patients gain access to 24/7 on-demand telehealth services in addition to same-day or next-day appointments with doctors.

The corporate oversees 188 medical offices in 25 cities. It boasts a subscription base of 767,000 customers.

The Post has reached out to One Medical looking for comment.

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