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Ordering supermarket groceries via delivery apps comparable to Deliveroo, Just Eat or Uber Eats could cost twice the worth of shopping for directly from the identical store, based on Which?
Meanwhile, Amazon is charging as much as 45 per cent more for Morrisons products than in the event that they were bought from the supermarket’s own website, the buyer group found.
Which? acknowledged that ordering groceries from Deliveroo, Just Eat or Uber Eats is “undeniably convenient” and may very well be received in as little as half-hour, but warned it found “shocking” price differences across a spread of products in its snapshot investigation.
It compared the worth of a basket of 15 popular grocery items at five major supermarkets against the associated fee of ordering the identical basket from the identical supermarket to the identical postcode via a delivery app, not including delivery fees.
Almost the entire items were either dearer on the delivery apps or the identical price.
Ordering groceries from Deliveroo, Just Eat or Uber Eats is undeniably appealing but the associated fee of this convenience may very well be double what you’d pay if you happen to cut out the middleman
Ele Clark, Which?
Which? also found that customers would pay on average 8 per cent more for Morrisons groceries via Amazon than by ordering directly from the supermarket.
In a single case, a 250g pack of Country Life unsalted butter cost 45 per cent more on Amazon.
The rapid delivery apps also charged a premium of as much as 106 per cent in a single instance.
The Which? basket, which included branded goods comparable to Doritos crisps alongside own-label milk and prepared meals, would have cost £36.63 from Iceland, but getting the identical items delivered from the identical Iceland store by Just Eat would have cost £50.50, not including delivery fees – a 38 per cent premium.
In some individual price differences, own-brand Fairtrade bananas cost 85p at Sainsbury’s and £1.75 on the three apps, Warburtons Toastie Thick Sliced White Bread cost £1 on Iceland’s website but £2 on Just Eat and Uber Eats, while Hovis Better of Each Medium Bread cost £1.19 on the Morrisons website but £2.05 from Uber Eats.
Other examples included Asda own-brand Pinot Grigio costing £7 on the supermarket’s website and £9.10 on all three apps.
Which? retail spokeswoman Ele Clark said: “Ordering groceries from Deliveroo, Just Eat or Uber Eats is undeniably appealing but the associated fee of this convenience may very well be double what you’d pay if you happen to cut out the middleman.
“In addition to the additional cost in your groceries, you’ll probably have a delivery fee too, so it’s price weighing this up before ordering anything to your door.”
Customers who decide to order groceries via apps like ours achieve this due to convenience, speed and alternative on offer from rapid delivery
Uber Eats
A Deliveroo spokeswoman said: “The costs for grocery items available on the Deliveroo platform are set by our grocery partners.
“Deliveroo all the time seeks to deliver great alternative, availability and value for money to our customers, and we’ve agreed price-matching with our grocery partners including Morrisons, Co-op, Asda and more across tons of of things.”
An Uber Eats spokeswoman said: “Everyone who partners with Uber Eats sets their very own prices and we all the time encourage them to match the costs offered in-store.
“Customers who decide to order groceries via apps like ours achieve this due to convenience, speed and alternative on offer from rapid delivery.”
A Just Eat spokeswoman said: “At Just Eat, we wish all of our customers to have a positive experience when ordering from our platform. We work with greater than 75,000 partners across the UK, giving our thousands and thousands of shoppers access to alternative and convenience through quite a lot of local takeaway options, restaurant brands and grocery stores.
“As independent businesses, any restaurant or grocer using Just Eat are accountable for their menus and set the costs they charge. We proceed to work closely with our partners to bring value to our customers.”
Amazon said that each one prices of products sold through the ‘Morrisons on Amazon’ service were set by Morrisons, and added that having the ability to shop for Morrisons groceries on Amazon offered customers fast delivery options and value.
