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Shell energy website down: | The Independent

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Shell Energy’s website is down, leaving people unable to pay or check their bills.

Visitors to the firm’s website weren’t even shown an error page or other notification, but found themselves unable to access anything in any respect.

Shell Energy is owned and operated by parent company Shell and offers gas and electricity to homes within the UK. It also offers broadband services.

On Twitter, the corporate said it was aware of the issue and was “working hard to resolve” the difficulty. In one other post it said it will be “back up and running shortly”.

The outage comes amid spiralling fuel costs within the UK, which in turn has led to increasing frustration with energy suppliers.

As with much of the industry, parent company Shell has reported record profits over the past 12 months.

That in turn has led to increasing criticism of energy firms, and a burgeoning “Don’t Pay” campaign that encourages customers to refuse to pay their increasing bills.

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