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Singapore Airlines named world’s best airline on the ‘Oscars of Aviation’ – with BA slipping to 18th

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Singapore Airlines has been named the world’s best airline on the ‘Oscars of Aviation’.

The carrier reigned supreme over 325 airlines on the Skytrax World Airline Awards 2023, swapping places with last 12 months’s primary, Qatar Airways, which now ranks second, breaking its seven-year streak in the highest spot.

In third place, meanwhile, it’s Japanese airline ANA All Nippon Airways.

The leading UK airline is British Airways, which ranks 18th worldwide – sliding down the rating from eleventh place last 12 months. The primary carrier in North America, meanwhile, is Delta Air Lines, which has climbed the ranks from twenty fourth to twentieth worldwide.

Fiji Airways is top within the Australia/Pacific rating and fifteenth globally, while Qantas is second within the Australia/Pacific rating and two places behind in the worldwide list, falling from fifth to seventeenth.

Singapore Airlines has been named the world’s best airline on the ‘Oscars of Aviation’ and dominated within the first-class categories of the competition – it takes the gong for ‘World’s Best First Class’, the ‘World’s Best First Class Seat’ and the ‘World’s Best First Class Comfort Amenities’. Above is a collection that is a part of the carrier’s first-class offering on A380s

Spacious bathrooms in Singapore Airlines' first-class A380 cabin feature sit-down vanities

Spacious bathrooms in Singapore Airlines’ first-class A380 cabin feature sit-down vanities

It's the fifth time that Singapore Airlines has scooped the 'Airline of the Year' title in the 23-year history of the awards

It is the fifth time that Singapore Airlines has scooped the ‘Airline of the 12 months’ title within the 23-year history of the awards

Mr Goh Choon Phong, Chief Executive Officer of Singapore Airlines, said: ‘This award is a testament to the indomitable spirit of our people, who worked tirelessly and made many sacrifices to be certain that Singapore Airlines was ready for the recovery in air travel. That has allowed us to emerge stronger and fitter from the pandemic as a number one international airline.

‘Today… we’re firmly committed to innovating and investing in industry-leading services and ensuring that Singapore Airlines continues to supply our customers a world-class travel experience.’

It is the fifth time that Singapore Airlines has scooped the ‘Airline of the 12 months’ title within the 23-year history of the awards, this 12 months announced at a gala ceremony in the enduring Air and Space Museum on the Paris Air Show, with a lot of airline CEO’s, presidents and senior management in attendance.

Singapore Airlines also dominated within the first-class categories of the competition – it takes the gong for ‘World’s Best First Class’, the ‘World’s Best First Class Seat’ and the ‘World’s Best First Class Comfort Amenities’.

Second-place Qatar Airways, meanwhile, reigns supreme within the business-class section of the awards, taking prizes for the ‘World’s Best Business Class’, the ‘World’s Best Business Class Seat’, the ‘World’s Best Business Class Lounge’ – the Al Mourjan lounge at Hamad International Airport – and the ‘World’s Best Business Class Lounge Dining’.

SKYTRAX GLOBAL AWARD-WINNERS FOR 2023

THE WORLD’S TOP 20 AIRLINES 

1. Singapore Airlines

2. Qatar Airways

3. ANA All Nippon Airways

4. Emirates

5. Japan Airlines

6. Turkish Airlines

7. Air France

8. Cathay Pacific

9. EVA Air

10. Korean Air

11. Hainan Airlines

12. Swiss Int’l Air Lines

13. Etihad Airways

14. Iberia

15. Fiji Airways

16. Vistara

17. Qantas Airways

18. British Airways

19. Air Latest Zealand

20. Delta Air Lines

WORLD’S BEST CABIN CREW 

1. Garuda Indonesia

2. Singapore Airlines

3. ANA All Nippon Airways

4. EVA Air

5. Hainan Airlines

6. Qatar Airways

7. Cathay Pacific

8. Thai Airways

9. Emirates

10. Japan Airlines

WORLD’S BEST LOW-COST AIRLINES 

1. AirAsia

2. Scoot

3. Indigo

4. Flynas

5. Volotea

6. Transavia France

7. Sun Country Airlines

8. Southwest Airlines

9. airBaltic

10. Jet2.com

11. easyJet

12. Vueling Airlines

13. Ryanair

14. Jetstar Airways

15. flyDubai

WORLD’S BEST REGIONAL AIRLINES 

1. Bangkok Airways

2. Aegean Airlines

3. Starlux Airlines

4. Azul Brazilian Airlines

5. Azerbaijan Airlines

6. Alaska Airlines

7. Royal Air Maroc

8. jetBlue Airways

9. Rex Airlines

10. WestJet

WORLD’S MOST FAMILY FRIENDLY AIRLINE 

1. Air Canada

2. Singapore Airlines

3. Emirates

4. Qatar Airways

5. ANA All Nippon Airways

6. Japan Airlines

7. Virgin Atlantic

8. Etihad Airways

9. EVA Air

10. British Airways

WORLD’S CLEANEST AIRLINES 

1. ANA All Nippon Airways

2. Asiana Airlines

3. Qatar Airways

4. Singapore Airlines

5. Hainan Airlines

6. EVA Air

7. Cathay Pacific

8. Japan Airlines

9. Korean Air

10. China Airlines

WORLD’S BEST LEISURE AIRLINES 

1. Air Transat

2. SunExpress

3. TUI Airways

4. Condor

5. TUIfly

6. Vietravel Airlines

7. Edelweiss Air

8. Capital Airlines

9. Corsair International

10. Sunwing Airlines

WORLD’S BEST AIRLINE INFLIGHT ENTERTAINMENT 

1. Cathay Pacific

2. Emirates

3. Qatar Airways

4. Singapore Airlines

5. Delta Air Lines

6. Turkish Airlines

7. United Airlines

8. Virgin Atlantic

9. jetBlue Airways

10. Air France

WORLD’S BEST AIRPORT SERVICES 

1. ANA All Nippon Airways

2. Japan Airlines

3. Asiana Airlines

4. Korean Air

5. Singapore Airlines

6. EVA Air

7. Hainan Airlines

8. Garuda Indonesia

9. Oman Air

10. Cathay Pacific

WORLD’S MOST IMPROVED AIRLINES 

1. Kuwait Airways

2. Starlux Airlines

3. PLAY

4. South African Airways

5. FlyArystan

6. Transavia

7. Volotea

8. JetSMART Airlines

9. Air India

10. Air Mauritius

WORLD’S BEST INDEPENDENT AIRPORT LOUNGES

1. Plaza Premium – Rome Fiumicino, Italy

2. The Pearl – Bahrain Airport, Bahrain

3. IGA Lounge – Istanbul, Turkey

4. Primeclass – Muscat, Oman

5. America Express Centurion – Dallas Fort Value, Texas

6. Sala VIP – Quito Airport, Ecuador

7. Plaza Premium – Hong Kong

8. America Express Centurion – Hong Kong

9. SATS Premier Lounge – Singapore Changi

10. Plaza Premium – London Heathrow T2

Source: Skytrax  

Qatar Airways ranks second in the global airline ranking, breaking its seven-year streak in the top spot

Qatar Airways ranks second in the worldwide airline rating, breaking its seven-year streak in the highest spot

Qatar Airways reigns supreme in the business-class section of the awards, taking prizes for the 'World's Best Business Class'. Above is the carrier's business class 'Qsuite'

Qatar Airways reigns supreme within the business-class section of the awards, taking prizes for the ‘World’s Best Business Class’. Above is the carrier’s business class ‘Qsuite’ 

The leading UK airline overall is British Airways, which ranks 18th worldwide – sliding down the ranking from 11th place last year. Above is the carrier's first-class offering

The leading UK airline overall is British Airways, which ranks 18th worldwide – sliding down the rating from eleventh place last 12 months. Above is the carrier’s first-class offering 

British Airways has been named as the 10th best airline for families globally

British Airways has been named because the tenth best airline for families globally 

Tenth place in the global low-cost ranking goes to Jet2.com – making it the best low-cost airline in the UK

Tenth place in the worldwide low-cost rating goes to Jet2.com – making it the very best low-cost airline within the UK

Third-place ANA All Nippon Airways also scoops the award for the ‘World’s Cleanest Airline’ for the third consecutive 12 months.

Trying to the remainder of the highest 10, Emirates ranks fourth overall, while also claiming the gong for the ‘World’s Best Premium Economy Seat’.

Japan Airlines is fifth globally and dominates the economy class categories of the awards, taking the prize for ‘World’s Best Economy Class’ in addition to the award for the ‘World’s Best Economy Class seat’.

Turkish Airlines is sixth globally and receives the award for the ‘Best Airline in Europe’. Not only that nevertheless it’s been recognised for its ‘very high’ catering standards, snapping up each the ‘Best Business Class Catering’ and ‘Best Economy Class Catering’ awards.

Air France takes seventh place in the worldwide rating, with the carrier’s first-class offering earning it the gong for the ‘Best First Class Airline Lounge’, ‘Best First Class Lounge Dining’, and ‘Best First Class Catering’.

Eighth place goes to Cathay Pacific, which also takes the crown for the ‘World’s Best Inflight Entertainment’.

In ninth place in the worldwide rating, it’s EVA Air, which has also won the award for the ‘World’s Best Premium Economy Class’ – the cabin it invented greater than 30 years ago.

Tenth place, meanwhile, is handed to Korean Air.

The number one carrier in North America, is Delta Air Lines, which has climbed the ranks from 24th to 20th worldwide. Pictured is a 'Delta One' business-class cabin on a Boeing 767

The primary carrier in North America, is Delta Air Lines, which has climbed the ranks from twenty fourth to twentieth worldwide. Pictured is a ‘Delta One’ business-class cabin on a Boeing 767

Delta takes the gong for 'Best Airline Staff Service for North America'

Delta takes the gong for ‘Best Airline Staff Service for North America’

Turkish Airlines is sixth globally and receives the award for the 'Best Airline in Europe'. Above is the airline's business class on a Boeing 777

Turkish Airlines is sixth globally and receives the award for the ‘Best Airline in Europe’. Above is the airline’s business class on a Boeing 777 

Turkish Airlines has been recognised for its 'very high' catering standards, snapping up both the 'Best Business Class Catering' and 'Best Economy Class Catering' awards

Turkish Airlines has been recognised for its ‘very high’ catering standards, snapping up each the ‘Best Business Class Catering’ and ‘Best Economy Class Catering’ awards

Moving to the budget airline rating, AirAsia has yet again been named the ‘World’s Best Low-Cost Airline’, a title it has earned annually since 2010.

Second place within the low-cost rating is Scoot, which also wins the ‘World’s Best Long Haul Low-Cost Airline’ award, while in third place it’s Indian airline Indigo and Saudi carrier Flynas is fourth.

Spanish airline Volotea is fifth within the low-cost rating, making it the very best budget airline in Europe – ‘one of the vital competitive low-cost airline markets on the earth’, the awards notes.

Transavia France is sixth within the budget rating, while U.S carrier Sun Country Airlines is seventh worldwide and the recipient of the ‘Best Low-Cost Airline in North America’ gong for the primary time.

Japanese airline ANA All Nippon Airways comes third globally. Above is ANA's business class offering - a seat known as 'The Room', which comes complete with a closing privacy door and aisle access

Japanese airline ANA All Nippon Airways comes third globally. Above is ANA’s business class offering – a seat often known as ‘The Room’, which comes complete with a closing privacy door and aisle access 

Emirates ranks fourth overall, while also claiming the gong for the 'World's Best Premium Economy Seat'. Above is the Mail's Harriet Sime in an Emirates premium economy seat, which she put to the test earlier this year

Emirates ranks fourth overall, while also claiming the gong for the ‘World’s Best Premium Economy Seat’. Above is the Mail’s Harriet Sime in an Emirates premium economy seat, which she put to the test earlier this 12 months

U.S carrier Southwest Airlines is eighth in the worldwide low-cost rating, while ninth place goes to Latvian carrier airBaltic, which also snaps up the ‘Best Airline in Eastern Europe’ award.

Tenth place in the worldwide low-cost rating, meanwhile, goes to Jet2.com – making it the very best low-cost airline within the UK.

EasyJet takes eleventh place within the low-cost rating, twelfth place goes to Vueling Airlines and Ryanair – which last 12 months ranked as Europe’s primary budget airline – is thirteenth.

Fiji Airways is top in the Australia/Pacific ranking and 15th globally

Fiji Airways is top within the Australia/Pacific rating and fifteenth globally

other gongs which were handed out in Europe, Finnair has been named the ‘Best Airline in Northern Europe’ and the ‘Cleanest Airline in Europe’.

Virgin Atlantic takes home several prizes – the gong for the ‘Best Business Class in Europe’, the ‘Best Premium Economy in Europe’ and the ‘Most Family Friendly Airline in Europe’, a recent category for 2023.

Austrian Airlines, meanwhile, snaps up prizes for the ‘Best Airline Staff Service in Europe’ and the ‘Best Cabin Staff in Europe’, and Greek carrier Aegean Airlines has been named the ‘Best Regional Airline in Europe’.

Across the Atlantic, other awards garnered by top-ranking U.S airline Delta include the gong for ‘Best Airline Staff Service for North America’.

Air France takes seventh place in the global ranking, with the carrier's first-class offering earning it the gong for the 'Best First Class Airline Lounge', 'Best First Class Lounge Dining', and 'Best First Class Catering'. Above is the airline's first-class cabin

Air France takes seventh place in the worldwide rating, with the carrier’s first-class offering earning it the gong for the ‘Best First Class Airline Lounge’, ‘Best First Class Lounge Dining’, and ‘Best First Class Catering’. Above is the airline’s first-class cabin

Alaska Airlines has been declared the ‘Best Regional Airline in North America’ while Canadian airline Air Transat has been named the ‘World’s Best Leisure Airline’. Air Canada takes the crown because the ‘World’s Most Family Friendly Airline’.

Elsewhere within the awards, Kuwait Airways has been named because the ‘World’s Most Improved Airline’, while Garuda Indonesia has been awarded for having the ‘World’s Best Cabin Staff’.

The winners of the Skytrax World Airline Awards are decided by an enormous passenger satisfaction survey. This 12 months over 100 customer nationalities participated in it, with the 2023 Awards based on 20.23million eligible survey entries. The net survey operated from September 2022 to May 2023.

For more information visit www.worldairlineawards.com.

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