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Superyacht chief stewardess lifts the lid on the ‘real’ Below Deck world

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Superyacht chief stewardess Martina Drezancic (above) pulled the curtain back for MailOnline Travel on the ‘real’ Below Deck world

‘One guest requested chicken eggs from chickens that eat only worms. He wanted the utmost amount of protein within the eggs.’

Superyacht chief stewardess Martina Drezancic pulled the curtain back for MailOnline Travel on the ‘real’ Below Deck world – and revealed that she’s fulfilled quite a lot of unusual guest requests.

She currently works on a 48m (157ft) boat that roams the Adriatic Sea called M/Y Freedom, which may accommodate as much as 22 guests, boasts a cinema, gym, pool, hot tub, massage room and a ‘full menu of water toys’ – and costs between €80,000 (£67,000/$80,700) and €100,000 (£84,000/$101,000) every week to rent.

Martina said: ‘Mostly we discover solutions – or alternatives if we are able to’t. But sometimes guests ask for things which you could’t imagine you’ll have the ability to match.’

Regardless of the request – Martina deploys a ‘never say no’ approach.

And tackles her duties with military precision.

There have been some slackers and mischief makers on Below Deck, the hit reality TV show that chronicles life on a charter yacht. But in accordance with Martina – who has been a chief stewardess for 2 years – in case you don’t follow the principles, it’s time to leap ship.

She said: ‘Working on a yacht is like being in the military – order, work, discipline. Anyone who doesn’t follow this doesn’t have to be on board in any respect.

‘From the very starting, I’m really clear with what is anticipated. It’s really essential that they’re on board with that. There is no such thing as a place for the word “but”. It doesn’t matter how they did it before on one other boat, there is just a method of doing things.

‘And trust me, I’ve tried all of the ways.’

The Croatian’s yen for disciplinarian methods she said has earned her the nickname ‘Hitler’.

Martina works on works M/Y Freedom (above), which costs between €80,000 (£67,000/$80,700) and €100,000 (£84,000/$101,000) a week to rent

Martina works on works M/Y Freedom (above), which costs between €80,000 (£67,000/$80,700) and €100,000 (£84,000/$101,000) every week to rent

Martina said: 'Working on a yacht is like being in the army – order, work, discipline. Anyone who doesn’t follow this doesn’t need to be on board at all'

Martina said: ‘Working on a yacht is like being in the military – order, work, discipline. Anyone who doesn’t follow this doesn’t have to be on board in any respect’

'From the very beginning, I am really clear with what is expected,' said Martina. 'It’s really important that they are on board with that. There is no place for the word “but”. It doesn’t matter how they did it before on another boat, there is only one way of doing things'

‘From the very starting, I’m really clear with what is anticipated,’ said Martina. ‘It’s really essential that they’re on board with that. There is no such thing as a place for the word “but”. It doesn’t matter how they did it before on one other boat, there is just a method of doing things’

She added: ‘I’m indeed really strict. But that’s the only correct way. Once everyone seems to be doing their job, we go ahead as a Swiss watch. There is no such thing as a checking, re-doing things and losing time for no reason. And each crew member has to have the ability to do whatever is required.’

And what does the job involve, except for egg hunts?

Long hours and quite a lot of cleansing.

‘We clean things which can be already clean,’ said Martina. ‘And my working days are 16 hours minimum.

‘Let’s say we rise up at 6.30am… we’ve to be able to serve breakfast at 7.30, which sometimes lasts until 11am.

‘After cleansing that away and preparing lunch settings, which will likely be 1pm to 3pm, we may need some free time while guests are swimming and having fun with our toys.

‘There may be at all times something to do though, from filling up fridges to cleansing fingerprints, and from checking on guests to organising laundry.

‘We clean things that are already clean,’ said Martina. ‘And my working days are 16 hours minimum'

‘We clean things which can be already clean,’ said Martina. ‘And my working days are 16 hours minimum’

‘Later, we undergo menus with Chef, at all times making special requests possible. Then at 6pm we modify into our night uniform and begin serving cocktails and preparing for dinner, which frequently turns into a celebration, often ending around 2am.’

Are crew romances commonplace?

Martina said: ‘Romances with guests for me and on the boats I’ve worked to this point are a giant no-no. You’ll be able to be polite, friendly, but at all times aware of the road you can not cross.

‘[A romance] could affect the working atmosphere. If, for instance, you fire one member, his boyfriend/girlfriend or whoever will leave as well. On this industry, it’s not really useful to lose two people in any respect, especially in high season.’

The toughest a part of the job for Martina is recruiting and managing a crew that get along.

Martina said: ‘I am really strict. But that is the only correct way. Once everyone is doing their job, we go ahead as a Swiss watch'

Martina said: ‘I’m really strict. But that’s the only correct way. Once everyone seems to be doing their job, we go ahead as a Swiss watch’

Martina has a 'never say no' approach to guest requests

Martina has a ‘never say no’ approach to guest requests

She said: ‘It’s difficult to search out as much as 12 people who can work with one another. For at least six months you might be living with those people. I actually have to recognise how one can behave towards each certainly one of them. You’re taking two people and throw them to the sharks, one will get eaten and the opposite will proceed swimming with them. So, making team is the toughest bit.’

But while the job involves long, romance-less hours and labor, the rewards could be huge – sometimes financially huge.

Martina, 28, added: ‘The largest tip I got was €10,000 money (£8,400/$10,200). And I’ve had quite a lot of presents.’

To book M/Y Freedom visit www.goolets.net/yacht-rentals/freedom-croatia. 

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