10AM UPDATE: Although WhatsApp has now confirmed the messaging glitch, the chat stays offline. Meaning users have now faced over two hours without with the ability to send or receive any messages. There’s still no update on when things shall be fixed although WhatsApp is working hard to get things back online.
ORGINAL STORY: Should you’re trying and failing to send a WhatsApp message this morning you aren’t alone. The hugely popular service, which boasts over 2 billion users worldwide, has been hit by some serious gremlins which have left hundreds of fans unable to make use of the platform or speak to family and friends. When trying to speak, many are simply seeing the clock icon on their messages which implies they have not been sent.
The issues appear to have begun at around 8.20am BST and there are still plenty of people that cannot use the service with many complaining that their accounts are offline. WhatsApp has just confirmed the outage with the corporate saying it’s working on a fix. In a press release, WhatsApp said: “We’re aware that some persons are currently having trouble sending messages, and we’re working to revive WhatsApp for everybody as quickly as possible.”
It’s currently unclear what’s causing the issues but Down Detector, which monitors web issues across the globe, is showing some 70,000 reports which implies that is a serious problem for the Meta-owned firm.
Together with reports flooding in on Down Detector, users have also flocked to social media platforms to vent their frustration on the outage.
Speaking on Twitter, one WhatsApp fan named Jase said: “Whatsapp has gone down right in the beginning of the work day.”
One other user name Diane simply asked, “Is WhatsApp down for anybody else?”
We do not know what’s causing the glitch, how widespread it’s or when it can be fixed but users will know when their messages have finally been sent via WhatsApp’s tick system.
A single tick means the message has been posted, double ticks show it has been received and two blue ticks show things have been read.
We’ll update this text once we hear more news on a fix or what’s causing the nightmare.
This outage comes after more bad news was announced for some WhatsApp users this week.
It has been confirmed that the chat app has now stopped working on some iPhone models including the iPhone 5 and iPhone 5C.
The block is all to do with these devices not with the ability to access newer iOS updates and anyone wanting to hold on messaging via WhatsApp will now must upgrade their phones.
Affected users received an in-app message back in May warning them of the change that is kicking in on Monday, October 24.
“WhatsApp will stop supporting this version of iOS after 24 Oct 2022. Please go to Settings > General, then tap Software Update to get the most recent iOS version.”