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Zoom down: Hundreds left unable to make video calls after huge outage


In case you’re trying and failing to make a Zoom call today you usually are not alone. The chat app is currently down and never working with 1000’s of reports flooding in from across the UK. Things appear to have gone offline around 3.15 pm BST with the gremlins still ongoing. This massive outage couldn’t have come at a worse time for UK staff with many staying at home today on account of the national rail strike. This may occasionally have placed added strain on Zoom’s video network although there is no official word on what’s causing the issues.

Independent outage monitor Down Detector, which tracks issues across the net, is currently showing an enormous spike in Zoom down reports with the overwhelming majority of issues surrounding online connectivity problems. On the time of writing over 1,000 reports per minute are flooding in.

Together with Down Detector issuing an alert, Zoom users have also flocked to social media platforms to vent their frustration.

Speaking on Twitter, one user called Christina, said: “That is going to be a fun day of hybrid work with Zoom down!”

One other, named Thomas, asked: “Hi, I can’t join Zoom at once. Is Zoom server down now?”

Some Zoom customers have also posted screenshots online that appear to indicate the app consistently showing a spinning wheel but never connecting.

Zoom is yet to make an announcement on the outage but Express.co.uk will update this story after we hear more.

It is not just Zoom struggling under the pressure with Outlook users also affected by gremlins today. Many have suffered from delays in sending and receiving messages with Microsoft confirming that its servers have been struggling.

Posting a message online, the US tech firm said: “Some users could also be unable to access their mailboxes via any connection method

“We have identified that our traffic management infrastructure shouldn’t be working as expected. We’re continuing to observe the service availability because it improves, while we determine the foundation cause.”


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